Shipping Policy

We’re committed to getting your jewelry to you quickly, safely, and with care. Here’s everything you need to know about how we ship.

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📦 Processing Time

• All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

• You’ll receive a confirmation email with tracking details once your order ships.

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✈️ Shipping Time

• Standard Shipping: 3–5 business days (U.S. only)

• Express Shipping: 1–3 business days (available at checkout)

• Shipping times begin after your order is processed.

Please note that shipping times are estimates and may vary due to carrier delays.

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🛑 Incorrect Addresses

• Double-check your shipping info before checkout!

• Orders shipped to the wrong address due to customer error will not be refunded or replaced.

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📬 Lost or Stolen Packages

• Once an order is marked “delivered” by the carrier, NTD is not responsible for lost, stolen, or missing packages.

• We recommend choosing a secure delivery location or adding signature confirmation at checkout (if available).

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🌎 International Shipping

• Currently, we only ship within the United States.

• International shipping may be available in the future—stay tuned!

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❤️ Need Help?

Have a shipping issue or question? We’re here to help.
Email: support@ninetwentyfiv5.com